Privacy Policy
Effective Date: January 1, 2026 · Last Updated: September 2026
At FERTHEY (accessible at ferthey.com), your privacy is of paramount importance. This Privacy Policy details how we collect, handle, protect, and process your personal data when you visit our website, browse our catalog, or execute a purchase.
1. Information We Collect
We only gather data necessary to complete your transactions and provide first-class service:
- Order & Billing Data: Name, billing address, shipping address, contact phone number, and email address.
- Device & Usage Information: IP address, browser type, referral URLs, time zone, and browsing interactions on our site.
- Communication Logs: Email correspondence sent to our support desk (2713892823@qq.com) to ensure quality and fulfillment accuracy.
2. How We Utilize Your Data
Your information is employed exclusively for lawful operational purposes, including:
- Processing and dispatching your orders of bags and watches.
- Transmitting shipment tracking notices and order confirmations.
- Responding to customer service inquiries and return requests.
- Screening transactions for fraud, security threats, and unauthorized activities.
3. Data Sharing & Third-Party Providers
We never sell, rent, or trade your personal information. Data is shared solely with vetted logistics partners (e.g. DHL, FedEx, USPS) and encrypted payment gateways strictly for order completion and parcel tracking.
4. Cookies & Tracking Technologies
Our website utilizes standard session and analytical cookies to remember items in your shopping cart and analyze website traffic. You can configure your browser to reject cookies; however, certain shopping functionalities may be limited.
5. Your Rights (GDPR & CCPA Compliance)
Under applicable international privacy regulations, you retain the right to access, rectify, or request deletion of your personal records stored in our systems. To submit a data request, please email our Data Protection Team at 2713892823@qq.com.
6. Contact Details
If you have any questions or feedback regarding this policy, please reach out to: